Effective Date: December 23, 2024
At Penny S Kelley and MarketingProfitSchool.com, we are committed to providing exceptional value through our digital courses and professional services. Your success is our priority, and we design our offerings with the expertise, strategies, and tools to empower your growth.
Due to the nature of our work and the immediate access provided, we have established the following refund policy to ensure fairness, clarity, and alignment with our mission to attract dedicated, action-oriented clients.
Refund Policy for Digital Courses
Our digital courses are designed to deliver transformative results for those who engage fully with the material. By purchasing a course, you gain immediate access to proprietary content and resources that cannot be “returned.” As such:
- All Sales Are Final: Refunds are not available for digital courses once purchased.
- Commitment Focus: We encourage buyers to carefully review course details and ensure the program aligns with their goals before completing their purchase.
If you have questions or need further clarification about a course, please contact us at [email protected] before purchasing.
Refund Policy for Professional Services
Professional services, including consulting, coaching, and custom strategy work, are tailored specifically to your business needs. These services require a significant investment of time, expertise, and resources. Therefore:
- No Refunds for Services Rendered: Refunds are not offered for completed services or delivered sessions.
- Deposits and Retainers: Deposits or retainers for services are non-refundable.
We stand behind the quality of our services and are committed to delivering outstanding results. If you have concerns during our engagement, we encourage open communication to address and resolve any issues promptly.
Technical or Access Issues
If you encounter technical issues with accessing digital courses or experience challenges with service delivery due to unforeseen circumstances, please contact us immediately at [email protected], and we will work to resolve the issue.
Our Commitment to Your Success
We believe that transformational growth requires commitment and action. While refunds are not offered, we are here to support you fully as you engage with our materials and services. Your trust in our expertise is the foundation of our relationship, and we are dedicated to helping you achieve your goals.